A transaction was refunded on my cash app that should not have been. I have e-mailed sq...

GetHuman-twes's customer service issue with Square Cash from August 2018

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Help with my Square Cash issue
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The issue in GetHuman-twes's own words
A transaction was refunded on my cash app that should not have been. I have e-mailed square cash as well as the sender and neither of us has gotten a response and the money is not in my account yet. The money that was taken from my cash app was for a bill and not even the same money that was sent by that sender. It is not fair that the sender sent me payment for my husband and now has tried to file a dispute. He told us that it was a honest mistake and he would have the money put back on my cash account today. I still have yet to hear from anyone. Can someone please help me? Is there a number that I can call to contact square cash? I do not like playing the waiting game and not able to get my money back.

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Square Cash

Customer service issue
Reported by GetHuman-twes
Aug 25th, 2018 - 3 years ago
Fixed
Seen by 12 customers so far
Similar issue to 3654 others
0 customers following this
Items needed
Account holder name
Account number
Billing address
Last 4 digits of Social Security number

Timeline

GetHuman-twes started working on this issue
Aug 25th, 2018 4:35pm
GetHuman-twes indicated the issue is not fixed yet.
Aug 25th, 2018 6:16pm
GetHuman-twes indicated the issue is not fixed yet.
Aug 25th, 2018 6:16pm
GetHuman-twes indicated the issue is not fixed yet.
Aug 25th, 2018 6:18pm
GetHuman-twes indicated the issue is not fixed yet.
Aug 25th, 2018 9:19pm
GetHuman-twes indicated the issue is not fixed yet.
Aug 26th, 2018 12:30am
GetHuman-twes indicated the issue is not fixed yet.
Aug 26th, 2018 8:24pm
GetHuman-twes indicated the issue is not fixed yet.
Aug 26th, 2018 8:25pm

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