Friday August **th **** I contacted cash app from a number i got online. I was inquirin...

GetHuman-chaserbo's customer service issue with Square Cash from August 2018

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The issue in GetHuman-chaserbo's own words
Friday August **th **** I contacted cash app from a number i got online. I was inquiring how to load cash onto my cash app card. I was told to purchase a google play card in the amount of what i wish to load and i did so. I was then asked for the numbers on the google play card to load my money $*** onto my cash app card. I was also asked for a number associated to my cash app card. I told them my number belonged to someone else in the past who has a cash app account linked to the number which is now mines. The supposed representative then tells me he deactivated the other account and I could now link my number. He even sent me a confirmation link to my phone. So now here comes the issue. He transfers me to his supervisor saying that because he deactivated this other account that was linked to my telephone number that the transaction of my $*** was not going thru. The so called supervisor then sent me $*** from a cash app account Paul Thornton $prometheus** and told me to purchase another google play card in the amount of $***. I did so and still there was an issue getting my $*** on my cash app card. I was then told to put $** on another google play card using my own money but I told him I only had the $*** which was to pay my car note. I was told it would take about an hour to resolve the issue and I would receive a call back. An hour went by I recieved no call and when i called the number back I got a recording that says all circuits are busy. I am very concerned and confused to what has happened to my $*** someone please asap get in contact with me to assist me. My name is Dale Boyd I live in Detroit MI my cash app is Dale Boyd $chaserboypimp please help me!!

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Square Cash

Customer service issue
Reported by GetHuman-chaserbo
Aug 25th, 2018 - 3 years ago
Not resolved
Seen by 3 customers so far
Similar issue to 3638 others
0 customers following this


GetHuman-chaserbo started working on this issue
Aug 25th, 2018 12:12pm

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