On the **th of August my friend sent my * year old son $** through my cash app for his...

GetHuman-rolandl's customer service issue with Square Cash from August 2018

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The issue in GetHuman-rolandl's own words
On the **th of August my friend sent my * year old son $** through my cash app for his birthday. My son was so happy and already made plans how he was going to spend his $**. Only card I had was the black card that was mailed to me by cash app. Since I was new to this cash app, I google cash app customer service phone number and call that to ask how to cash out to receive the **$ and how to put it on this card. I gave the gentlemen my information he asked for we got disconnected, I called back to and discovered the gentleman I talk to you before scam me for my sons birthday money. It went from $** that was in my bank to zero in one phone call. Do you imagine how heartbreaking it was to tell his son his $** birthday money that he had plans for and was so excited was stolen and now he had nothing . Please help me. Lindsey Roland . ********** is my number which is also hooked to my cash app account for you to investigate , it happen on ******* between the hours of *:** to *:** o'clock . Thankyou

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Square Cash

Customer service issue
Reported by GetHuman-rolandl
Aug 24th, 2018 - 3 years ago
Fixed
Seen by 7 customers so far
Similar issue to 3552 others
0 customers following this
Items needed
Account holder name
Account number
Billing address
Last 4 digits of Social Security number

Timeline

GetHuman-rolandl started working on this issue
Aug 24th, 2018 5:55am
GetHuman-rolandl indicated the issue is not fixed yet.
Aug 24th, 2018 7:06am
GetHuman-rolandl indicated the issue is not fixed yet.
Aug 24th, 2018 10:15am
GetHuman-rolandl indicated the issue is not fixed yet.
Aug 24th, 2018 10:36am
GetHuman-rolandl indicated the issue is not fixed yet.
Aug 27th, 2018 11:25am

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