Hi Terrance, Thanks for contacting us, sorry to hear you’re having issues. So that we can better assist you, please provide as much of the following information as you can (if applicable): - Description of your issue (please be as detailed as possible) I made a mistake and "CASH APP'd" myself $**....This mistake caused by checking fee to go negative*NSF fee of $**. The money was later placed back into my checking account, but I still received the $** fee. Please remove this feature from my account, so that it doesn't happen again. - Your Cashtag & phone number "str*cashTW" and ***-***-**** - Sender’s phone number and email address "str*cashTW" and ***-***-***** *****@***.com - Recipient’s phone number and email address "str*cashTW" and ***-***-***** *****@***.com - Identifier of the transaction (which can be found in your app activity) August *, ***** $**...transferred to self - Date of the transaction you’re inquiring about August *, **** and money received on August *, **** (same account) Thanks, Terrance Wright *****@***.com ***-***-****

GetHuman976146's customer service issue with Square Cash from August 2018

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The issue in GetHuman976146's own words
Hi Terrance,**Thanks for contacting us, sorry to hear you’re having issues. So that we can better assist you, please provide as much of the following information as you can (if applicable): **- Description of your issue (please be as detailed as possible)*I made a mistake and "CASH APP'd" myself $**....This mistake caused by checking fee to go negative*NSF fee of $**. The money was later placed back into my checking account, but I still received the $** fee. Please remove this feature from my account, so that it doesn't happen again.**- Your Cashtag & phone number*"str*cashTW" and ***-***-******- Sender’s phone number and email address*"str*cashTW" and ***-***-***** *****@***.com**- Recipient’s phone number and email address*"str*cashTW" and ***-***-***** *****@***.com**- Identifier of the transaction (which can be found in your app activity)*August *, ***** $**...transferred to self**- Date of the transaction you’re inquiring about*August *, **** and money received on August *, **** (same account)**Thanks,**Terrance Wright******@***.com****-***-**** ... i have not received a reply on my issue and I submitted several days ago**Hi Terrance,**Thanks for contacting us, sorry to hear you’re having issues. So that we can better assist you, please provide as much of the following information as you can (if applicable): **- Description of your issue (please be as detailed as possible)*I made a mistake and "CASH APP'd" myself $**....This mistake caused by checking fee to go negative*NSF fee of $**. The money was later placed back into my checking account, but I still received the $** fee. Please remove this feature from my account, so that it doesn't happen again.**- Your Cashtag & phone number*"str*cashTW" and ***-***-******- Sender’s phone number and email address*"str*cashTW" and ***-***-***** *****@***.com**- Recipient’s phone number and email address*"str*cashTW" and ***-***-***** *****@***.com**- Identifier of the transaction (which can be found in your app activity)*August *, ***** $**...transferred to self**- Date of the transaction you’re inquiring about*August *, **** and money received on August *, **** (same account)**Thanks,**Terrance Wright******@***.com****-***-****
Hi Terrance,**Thanks for contacting us, sorry to hear you’re having issues. So that we can better assist you, please provide as much of the following information as you can (if applicable): **- Description of your issue (please be as detailed as possible)*I made a mistake and "CASH APP'd" myself $**....This mistake caused by checking fee to go negative*NSF fee of $**. The money was later placed back into my checking account, but I still received the $** fee. Please remove this feature from my account, so that it doesn't happen again.**- Your Cashtag & phone number*"str*cashTW" and ***-***-******- Sender’s phone number and email address*"str*cashTW" and ***-***-***** *****@***.com**- Recipient’s phone number and email address*"str*cashTW" and ***-***-***** *****@***.com**- Identifier of the transaction (which can be found in your app activity)*August *, ***** $**...transferred to self**- Date of the transaction you’re inquiring about*August *, **** and money received on August *, **** (same account)**Thanks,**Terrance Wright******@***.com****-***-****
Hi Terrance,**Thanks for contacting us, sorry to hear you’re having issues. So that we can better assist you, please provide as much of the following information as you can (if applicable): **- Description of your issue (please be as detailed as possible)*I made a mistake and "CASH APP'd" myself $**....This mistake caused by checking fee to go negative*NSF fee of $**. The money was later placed back into my checking account, but I still received the $** fee. Please remove this feature from my account, so that it doesn't happen again.**- Your Cashtag & phone number*"str*cashTW" and ***-***-******- Sender’s phone number and email address*"str*cashTW" and ***-***-***** *****@***.com**- Recipient’s phone number and email address*"str*cashTW" and ***-***-***** *****@***.com**- Identifier of the transaction (which can be found in your app activity)*August *, ***** $**...transferred to self**- Date of the transaction you’re inquiring about*August *, **** and money received on August *, **** (same account)**Thanks,**Terrance Wright******@***.com****-***-****
Hi Terrance,**Thanks for contacting us, sorry to hear you’re having issues. So that we can better assist you, please provide as much of the following information as you can (if applicable): **- Description of your issue (please be as detailed as possible)*I made a mistake and "CASH APP'd" myself $**....This mistake caused by checking fee to go negative*NSF fee of $**. The money was later placed back into my checking account, but I still received the $** fee. Please remove this feature from my account, so that it doesn't happen again.**- Your Cashtag & phone number*"str*cashTW" and ***-***-******- Sender’s phone number and email address*"str*cashTW" and ***-***-***** *****@***.com**- Recipient’s phone number and email address*"str*cashTW" and ***-***-***** *****@***.com**- Identifier of the transaction (which can be found in your app activity)*August *, ***** $**...transferred to self**- Date of the transaction you’re inquiring about*August *, **** and money received on August *, **** (same account)**Thanks,**Terrance Wright******@***.com****-***-****
Hi Terrance,**Thanks for contacting us, sorry to hear you’re having issues. So that we can better assist you, please provide as much of the following information as you can (if applicable): **- Description of your issue (please be as detailed as possible)*I made a mistake and "CASH APP'd" myself $**....This mistake caused by checking fee to go negative*NSF fee of $**. The money was later placed back into my checking account, but I still received the $** fee. Please remove this feature from my account, so that it doesn't happen again.**- Your Cashtag & phone number*"str*cashTW" and ***-***-******- Sender’s phone number and email address*"str*cashTW" and ***-***-***** *****@***.com**- Recipient’s phone number and email address*"str*cashTW" and ***-***-***** *****@***.com**- Identifier of the transaction (which can be found in your app activity)*August *, ***** $**...transferred to self**- Date of the transaction you’re inquiring about*August *, **** and money received on August *, **** (same account)**Thanks,**Terrance Wright******@***.com****-***-****
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Square Cash

cash app
Customer service issue
Reported by GetHuman976146
Aug 10th, 2018 - a yr ago
I have an issue with Square Cash too
Not resolved
Seen by 2 customers so far
Similar issue to 2962 others
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GetHuman976146 started working on this issue
Aug 10th, 2018 5:45pm