I sent a $***.** payment to a friend as a repayment for expenses paid for me. We have h...

GetHuman-skipbus's customer service issue with Square Cash from August 2018

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The issue in GetHuman-skipbus's own words
I sent a $***.** payment to a friend as a repayment for expenses paid for me. We have had several prior transactions through SquareCash that flowed easily. I don't understand why this one did not and causing all of this frustration for me and the recipient. To further complicate the situation is that you can't get anyone on the phone. When I call I get this message about some kind of code that I don't know what what they are talking about. my telephone number is *** ***-****, the recipient number is *** ***-**** can someone please give us a call to let us know what's going on or immediately refund my money. This is really embarassing and unprofessional.
GetHuman-skipbus did not yet indicate what Square Cash should do to make this right.
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Square Cash

Customer service issue
Reported by GetHuman-skipbus
Aug 9th, 2018 - 7 mons ago
I have an issue with Square Cash too
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Seen by 1 customer so far
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Timeline
GetHuman-skipbus started working on this issue
Aug 9th, 2018 4:56pm