I was sent $*,*** today and I accidentally hit refund now I couldn't cancel refund but...

GetHuman-stanphne's customer service issue with Square Cash from July 2018

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The issue in GetHuman-stanphne's own words
I was sent $*,*** today and I accidentally hit refund now I couldn't cancel refund but it says that it was refund back to the person the person on there app can see pending but don't see anything as far as canceling it to be able to send it back to me what we tried to do was cancel it and then I requested from her and then she will send it to me but because when I cancelled it it did not go back into her account it won't allow her to send it to me again so we're trying to figure out where is the money in her app or in my app so that I can try to accept it it would not allow me to accept it the first time what it actually said was refund and that was it and then when I try to look at the receipt it's no receipt that pops up it keeps telling me that I don't have an account linked or my address is in length but when I look at the information on the app it is there she did the exact same thing and she even emailed you all and you're telling her that she doesn't have a email or an account with you all and she does I've been trying to speak to a person for over an hour and a half I am closing on a house I have to be there in an hour and ** minutes can someone please return my call or tell me what to do this is a dime emergency I will lose my house if I do not find this money my home number is ***-***-**** my name is arnitta Hawley my email address is *****@***.com verizon.net please I need help

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Square Cash

Customer service issue
Reported by GetHuman-stanphne
Jul 26th, 2018 - 3 years ago
Not resolved
Seen by 1 customer so far
Similar issue to 2466 others
0 customers following this


GetHuman-stanphne started working on this issue
Jul 26th, 2018 3:59pm

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