Send my son money ... I accidentally sent my son $** through your app. The problem with that is he never finished setting up his account, because his debit card was not an accept debt card on your end. If you ask me, the payment should not have gone through, since his account wasn’t finish being set up. I then put my card on, to finish setting up his account, thinking the money would come back to me, but it didn’t. On my account, it says “Refund Failed” for the $** transaction. I looked at my son’s Cash app account & he had no history of receiving $**. So where is it? It’s not in his Cash App history & in my Cash App history it says “$** Refund Failed”. Neither one of us has this money. Please fix this problem! Thank you!
It came out of my account to them, but my son’s account wasn’t set up. I sent it there by mistake.
My money back in my account, since I sent my son his money through Pay Pal.
I use the app all the time, but I can use Pay Pal instead, since I never had an issue with them.
Tried disputing it with my bank, but they sent proof I sent the money. The problem is, where is the proof that it was cashed out?