My mom, Twila Maedgen, sent me $***.** using the square cash app yesterday. Before I co...

GetHuman863752's customer service issue with Square Cash from July 2018

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Help with my Square Cash issue
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The issue in GetHuman863752's own words
My mom, Twila Maedgen, sent me $***.** using the square cash app yesterday. Before I could cash out, I dumped my phone in the bottom of the pool. My step-sister, Amanda Beasley, attempted to link our accounts in order to cash put the money on the card that I had linked. It allowed her to link my card and combine out accounts. But the ***.** I da still moshi g and it wont allow my mom to cancel the transaction either. It tells her the transaction was completed. But it wasnt because I never got the money. Can you please deposit the ***.** onto my bank card or refund it onto my mother's card? ** name* Alecia Corley ** old phone number* ***-***-****** new number* ***-***-****** last * digits of bank card associated with old account and new account* *****My sister's name is Amanda Beasley her cashtag is rearyannb, the last * digits of her card are ****, Her number is *********** *My mothers name is Twila Maedgen. Her phone number is ***-***-*****I do not have my old phone, it is the phone * downloaded the square cash app on in the first place. I need the money my mom sent, can someone please help me?

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Square Cash

Customer service issue
Reported by GetHuman863752
Jul 9th, 2018 - 3 years ago
Fixed
Seen by 3 customers so far
Similar issue to 1978 others
0 customers following this
Items needed
Account holder name
Account number
Billing address
Last 4 digits of Social Security number

Timeline

GetHuman863752 started working on this issue
Jul 9th, 2018 6:15pm
GetHuman863752 indicated the issue is not fixed yet.
Jul 9th, 2018 7:19pm
GetHuman863752 indicated the issue is not fixed yet.
Jul 9th, 2018 7:21pm