I was scammed by someone and when asking for a refund it was said to write a letter and...

GetHuman856025's customer service issue with Square Cash from July 2018

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Help with my Square Cash issue
GetHuman856025's next move: try the Square Cash help center.
Square Cash doesn't have a customer phone number that is answered by an agent. Instead, GetHuman856025 will want to follow the link below to head to their help center. We will check on GetHuman856025 later to make sure it's all set or try to help escalate.
The issue in GetHuman856025's own words
I was scammed by someone and when asking for a refund it was said to write a letter and sending it to the Sacramento office. I did so and no follow up. Now I contacted their support via email because that is the only way I am able to get help and someone did reply to me which was great but they needed information and once I provided them with it they no longer got back to me I feel it is because I asked them about their terms stating that if you dont get your refund you are eligible to more money . I tried to reach back and almost immediately got another email stating that I havent reached out to them in two weeks so my case was closed. Like how is that even possible when they barely reached out to me eight days ago?? this is some shady business. I would not recommend this to anyone.

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someone is talking money out of my square cashSquare cash held my money and said it would be refunded today and I still haven’t...
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Square Cash

Customer service issue
Reported by GetHuman856025
Jul 6th, 2018 - 4 years ago
Fixed
Seen by 5 customers so far
Similar issue to 1861 others
0 customers following this
Items needed
Account holder name
Account number
Billing address
Last 4 digits of Social Security number

Timeline

GetHuman856025 started working on this issue
Jul 6th, 2018 8:11pm
GetHuman856025 indicated the issue is not fixed yet.
Jul 6th, 2018 9:12pm
GetHuman856025 indicated the issue is not fixed yet.
Jul 6th, 2018 9:13pm
GetHuman856025 indicated the issue is not fixed yet.
Jul 6th, 2018 9:14pm

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