Fraudulent Charges

GetHuman818274's customer service issue with Square Cash from June 2018

Help with my Square Cash issue
The issue in GetHuman818274's own words
I started to get charged with a $** fee each time I used my credit card to send money to a friend on cash app. I went to my bank and they said that square cash changed the way the sent the money and they are now sending it like a wire transfer, and that has a $** fee. I was not notified of this change and I would have never sent the money that way had I known it would charge me an additional $**. I have * transfer that have that $** fee, and I would like to see if there was any way I could get that money refunded as I had no clue about the new fee that came with sending money to someone via a credit card. I love the cash app. and intend to get a cash card, but not being notifies of this fee really hit hard. $** is a lot of money to me right now and I really really can not spend money like that. I would really appreciate all the help I can get to allow this refund.
GetHuman818274 did not yet indicate what Square Cash should do to make this right.
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Square Cash

Cash App
Customer service issue
Reported by GetHuman818274
Jun 25th, 2018 - 6 mons ago
I have an issue with Square Cash too
Fixed
Seen by 9 customers so far
Similar issue to 1350 others
0 customers following this
Items needed
Account holder name
Account number
Billing address
Last 4 digits of Social Security number
Timeline
GetHuman818274 started working on this issue
Jun 25th 3:02pm
GetHuman818274 indicated the issue is not fixed yet.
Jun 25th 6:07pm
GetHuman818274 indicated the issue is not fixed yet.
Jun 25th 6:08pm
GetHuman818274 indicated the issue is not fixed yet.
Jun 27th 8:23am
GetHuman818274 indicated the issue is not fixed yet.
Jun 27th 8:23am
GetHuman818274 indicated the issue is not fixed yet.
Jun 27th 8:24am
GetHuman818274 indicated the issue is not fixed yet.
Jun 28th 10:38pm