My brother sent $** to the wrong cash app. I moved and got a new number and he still ha...

GetHuman818236's customer service issue with Square Cash from June 2018

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My brother sent $** to the wrong cash app. I moved and got a new number and he still had my previous cash app account linked to my old phone number. We’re trying everything to undo the payment but nothing seems to be working. I tried to add the old phone number in “Personal” but I no longer have that phone so I wouldn’t be able to get the code that was sent to that number. I have proof that that was my old account and I can show you that if need be. The old account phone number was ***-***-****. My phone number now is ***-***-****. HELP!
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Square Cash

Customer service issue
Reported by GetHuman818236
Jun 25th, 2018 - 6 mons ago
I have an issue with Square Cash too
Fixed
Seen by 3 customers so far
Similar issue to 1349 others
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Items needed
Account holder name
Account number
Billing address
Last 4 digits of Social Security number
Timeline
GetHuman818236 started working on this issue
Jun 25th 2:54pm
GetHuman818236 confirmed the issue is fixed. Hooray!
Jun 28th 11:12pm