I sent $***.** to my cash card in February **** and it never registered but it did co...

GetHuman757805's customer service issue with Square Cash from June 2018

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The issue and preferred resolution, in GetHuman757805's own words:
I sent $***.** to my cash card in February **** and it never registered but it did come out of my bank account. How can I locate those funds?
I trust that Square Cash will make this right and come up with a resolution that is fair.
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Had ** dollars on my new square cash $karaki and I sent it (**) to my old square cash...I have * square cash charges on my bank account. I have never used square cash before...
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Square Cash

Customer service issue
Reported by GetHuman757805
Jun 6th, 2018 - 2 mons ago
I have an issue with Square Cash too
Not resolved
Seen by 3 customers so far
Similar issue to 112 others
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Items needed
Account holder name
Account number
Billing address
Last 4 digits of Social Security number
GetHuman757805 started working on this issue
Jun 6th 9:41pm