I sent a payment of $** to my mother on may *. It is showing that it went through on my...

GetHuman-jjhendri's customer service issue with Square Cash from May 2018

Help with my Square Cash issue
The issue in GetHuman-jjhendri's own words
I sent a payment of $** to my mother on may *. It is showing that it went through on my account and was sent, however she only received $** from what I had sent. She just now realized that she did not have all of it because she just recently realized I had sent money to her. Why did she not get the full amount? I have documentation that I sent the money to her and it was deducted from my account and she has proof that she never received it into her account and it is not showing in her cash app as available.
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Square Cash

Customer service issue
Reported by GetHuman-jjhendri
May 13th, 2018 - 10 mons ago
I have an issue with Square Cash too
Not resolved
Seen by 3 customers so far
Similar issue to 283 others
0 customers following this
Items needed
Account holder name
Account number
Billing address
Last 4 digits of Social Security number
Timeline
GetHuman-jjhendri started working on this issue
May 13th, 2018 9:30pm
GetHuman-jjhendri indicated the issue is not fixed yet.
May 14th, 2018 12:53am