I forgot my pattern so I factory reset my phone then I tried logging in but it won't le...

GetHuman-garybeyo's Device Support issue with Sprint from January 2021

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The issue in GetHuman-garybeyo's own words
I forgot my pattern so I factory reset my phone then I tried logging in but it won't let me because of * step verification sadly i changed phone numbers and didn't give a recovery code and now it's saying call sprint to unlock your phone

GetHuman-garybeyo did not yet indicate what Sprint should do to make this right.

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Sprint

Device Support issue
Reported by GetHuman-garybeyo
Jan 21st, 2021 - 2 months ago
Not resolved
Seen by 21 customers so far
Similar issue to 1705 others
0 customers following this
Items needed
Phone number
Account number
Account PIN
Account email
Service address
Name
IMEI number

Timeline

GetHuman-garybeyo started working on this issue
Jan 21st 6:43am
GetHuman-garybeyo indicated the issue is not fixed yet.
Jan 23rd 10:52am
GetHuman-garybeyo indicated the issue is not fixed yet.
Jan 23rd 10:53am