I need sprint to unlock my phone

GetHuman5395260's Device Support issue with Sprint from October 2020

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Before contacting them, items GetHuman5395260 may need:
Phone number, Account number, Account PIN, Account email, Service address, Name, and IMEI number
Top Tip from another customer
If you are having technical difficulties with your Verizon services please reset your phone or bring the phone into the Verizon store. If the issue is with cell service please check your area to see if Verizon is down.
The issue in GetHuman5395260's own words
The problem: I need sprint to unlock my phone

GetHuman5395260 did not yet indicate what Sprint should do to make this right.

How GetHuman5395260 fixed the problem

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Sprint

Device Support issue
Reported by GetHuman5395260
Oct 23rd, 2020 - 3 months ago
Not resolved
Seen by 15 customers so far
Similar issue to 1478 others
1 customer following this

Timeline

GetHuman5395260 started working on this issue
Oct 23rd, 2020 5:45am