I was in the middle of purchasing two new lines of service and had everything done I ev...

GetHuman4703373's customer service issue with Sprint from April 2020

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The issue in GetHuman4703373's own words
I was in the middle of purchasing two new lines of service and had everything done I even got the estimate everything sent to my email and I was disconnected and have not been able to get back with y'all since I have I would like to go ahead and get those phones I was supposed to pay $** today and I just need to get that paid and do a pick up from a local store if I can..here is a copy so you have the info:** Estimate Summary - NO ORDER PLACED *Prices are valid in Telesales and subject to change*ESTIMATE *:TM-OE-******** DATE:******** *:** PM CDT CONSULTANT ID:MS*******ESTIMATE DATE: ******** ESTIMATE *:TM-OE-*********Before you place an order… **) Make sure that your email, billing and shipping addresses, listed below, are accurate to minimize delays in *shipping. **) Verify the estimate information is correct.*ACCOUNT *: xxxxx*****PRIMARY ACCT HOLDER: JAMIE ENGLAND*BILLING ADDRESS: ** JULIE DR*MINERAL WELLS, TX ******ACCOUNT SPENDING LIMIT: $***.** *BILLING METHOD:******@***.com*ORDER CONTACT EMAIL:*SHIPPING ADDRESS:*JAMIE ENGLAND *** JULIE DR *MINERAL WELLS, TX ******Port in Number(s)* (***) ***-**** (***) ***-******If you are porting over a number from another wireless carrier, we require your current wireless provider’s account number and Password*PIN in order to *minimize issues. To check your port-status once you receive your device click Order Status.*Estimated Total Cost*$**.***Pay Today*$*.***One Time Charge*on future bill*$***.***Recurring Charges*Bill estimate costs for this transaction only *(Taxes and surcharges not included)

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Sprint

Customer service issue
Reported by GetHuman4703373
Apr 23rd, 2020 - 10 months ago
Not resolved
Seen by 1 customer so far
Similar issue to 1258 others
0 customers following this

Timeline

GetHuman4703373 started working on this issue
Apr 23rd, 2020 3:35pm