I purchased a device from a third-party and it is locked to Sprint service I'm needing...

GetHuman4439821's Device Support issue with Sprint from March 2020

Help with my Sprint issue
First: share to improve GetHuman4439821's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman4439821 may need:
Phone number, Account number, Account PIN, Account email, Service address, Name, and IMEI number
The issue in GetHuman4439821's own words
I purchased a device from a third-party and it is locked to Sprint service I'm needing to get the SIM unlock code so I can use it with my service I was told the phone was unlocked but it is not

GetHuman4439821 did not yet indicate what Sprint should do to make this right.

How GetHuman4439821 fixed the problem

We are waiting for GetHuman4439821 to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Sprint's attention and get better help faster. Tap below to get started.
Having Sprint issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

Sprint

Device Support issue
Reported by GetHuman4439821
Mar 9th, 2020 - 2 years ago
Not resolved
Seen by 18 customers so far
Similar issue to 1011 others
0 customers following this

Timeline

GetHuman4439821 started working on this issue
Mar 9th, 2020 1:32pm
GetHuman4439821 indicated the issue is not fixed yet.
Mar 10th, 2020 1:46am
GetHuman4439821 indicated the issue is not fixed yet.
Mar 12th, 2020 4:14pm