My iPad won’t connect to the Internet

GetHuman-rsvitkay's Device Support issue with Sprint from January 2020

Help with my Sprint issue
The issue in GetHuman-rsvitkay's own words
The problem: My iPad won’t connect to the Internet

GetHuman-rsvitkay did not yet indicate what Sprint should do to make this right.

How GetHuman-rsvitkay fixed the problem
I went to a sprint store in Stuyvesant Plaza for human help. I am very disappointed with original signup to sprint at Colonie Center. I was told I would qualify for savings for Over ** plan and if I paid automatically. Neither was done for me. When I first lost service for none payment I went to Colonie store where they applied payment and I thought they had changed to Over ** and direct payment. It was not done. So I lost service again without knowing what happened. Thanks to Stuy Plaza I am now on direct payment but have to go back to speak to manager at Colonie Ctr to have Over ** applied.
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Sprint

Device Support issue
Reported by GetHuman-rsvitkay
Jan 9th, 2020 - a year ago
Fixed
GetHuman-rsvitkay shared how to fix
Seen by 12 customers so far
Similar issue to 1099 others
0 customers following this
Items needed
Phone number
Account number
Account PIN
Account email
Service address
Name
IMEI number

Timeline

GetHuman-rsvitkay started working on this issue
Jan 9th, 2020 7:39pm
GetHuman-rsvitkay indicated the issue is not fixed yet.
Jan 14th, 2020 9:01pm
GetHuman-rsvitkay confirmed the issue is fixed. Hooray!
Jan 14th, 2020 9:01pm
GetHuman-rsvitkay shared this issue with friends on Facebook
Jan 18th, 2020 10:27pm