Do not even walk into a Sprint store go with Verizon

GetHuman3764131's customer service issue with Sprint from October 2019

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The issue in GetHuman3764131's own words
Get the money back I've paid **.** Wich consist of **.** to turn phone on an**.** restocking fee ... I bet online to the automated I've been on the telephone for * hours and then on the telephone for another ** minutes with the Sprint location where I purchased the phone I return the phone * days after purchasing it and are waiting for my refund on connection fees which was I was told today with a reference number and everything that the store can you reverse the money to me I told him they couldn't they said they could now I have to stay on the phone all this time and calling the store just like I said the stores as they can go back to customer service all I've been doing is getting the runaround for a simple $**.** now they want me to wait ** days after talking to another Sprint customer representative they told me to wait * days and the money would be returned I waited * days no money so now I'm calling Sprint again now they want me to wait * days is beginning to be a joke guarantees when I bought the phone as of April **th **** ** days risk-free in the customers not happy they can cancel have all phone cost service charges and fees fully refunded ***% total satisfaction wind sprints tanning after what they say
Sprint guarantees ***% satisfaction if you're not happy to turn the phone and get everything paid back to you which they have not done nothing that they guarantee plus they say it takes only * days to get money returned since I paid with Visa card
I want my $**.** back and I'm done with Sprint
Only about * days and lied to every time I talk to any one at sprint
Talked about a half a dozen people from Sprint everyone tells you another lie
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Sprint

New cell phone an service
Customer service issue
Reported by GetHuman3764131
Oct 14th, 2019 - 2 years ago
Not resolved
Seen by 18 customers so far
Similar issue to 7614 others
0 customers following this
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Timeline

GetHuman3764131 started working on this issue
Oct 14th, 2019 6:20pm
GetHuman3764131 indicated the issue is not fixed yet.
Oct 17th, 2019 1:13am
GetHuman3764131 indicated the issue is not fixed yet.
Oct 17th, 2019 1:40am
GetHuman3764131 indicated the issue is not fixed yet.
Oct 17th, 2019 1:43am
GetHuman3764131 indicated the issue is not fixed yet.
Oct 17th, 2019 1:44am
GetHuman3764131 indicated the issue is not fixed yet.
Oct 17th, 2019 1:48am
GetHuman3764131 indicated the issue is not fixed yet.
Oct 17th, 2019 1:54am
GetHuman3764131 indicated the issue is not fixed yet.
Oct 22nd, 2019 5:53pm

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