I want my Phone I owned fixed, charges for the defective phones credited fees for all accessories wuthdrawn since a AAA special was fairly advertzed, after my account is crdfited I also wanted my tablet fixed I paid for insurance since **** & was insured at time of the incident J deserve to have my services rendered then I want to xanc l my account without incident or penalty

GetHuman-rosaqgfa's Cancel Service issue with Sprint from August 2019

Help with my Sprint issue
Top Tip from another customer
If you are currently under contract you will need to pay an Early Termination Fee. The best time to cancel is at the end of a billing cycle.
The issue in GetHuman-rosaqgfa's own words
I purchased defective phones helped store deplete some old inventory but two tablets and chargers etc Thwy said were on sale and AAA had $*** credit for my accessories Wmplotees also mentioned receipts were ONLY emailed -I never recieved an email from Sprint with my ewckept went back four times no luck Turns out my phone was hacked Sprint activated all devices that day in March when I mentioned to her that * was a gift for my moms Mother's Day and birthday which happen to fall on the sane day this **** I never recd AAA credit, nothing was in same, sprint switched me to a different phone plan (shuck codt me money) ALso, sprint activated my device line services prior to the date age, All my sprint.com settings were changed (I.e.) blocked numbers reappeared, adult context unlocked, lost-n-found app I was paying for yrs had been retired for over a year now Sprint won't give me a refund Then said Safe-n-found was free and billed me Placed all items on bought in a contract that I'll make methyl punts but those items were suppose to be discounted I went in there so my kids and I could up grade our phones with my one purchase, we'd all get to move up to a new phone and my mom was going to get my old ph The defective ph turned out to be a hacked ph and all my phones got destroyed as far as function and privacy and sanity Phones ***%dud their own thing My *yr old dropped tablet I pay Insur and sprint won't even send repair kit do I cN gave it replaced. Same with sending defective phones to them sprint will not repair them in store or at corporate office I'm just ignored meanwhile I still getting billed and charged as if the phone were working there's been no activity in all of my lunes since March and all the *rd party billing sprint is still in denial of any fraudulent charges or activity I was even charged for phone lines I had on my account from over **yrs ago I've been with sprint since **** and I can't even getting the duplicate late fees corrected

GetHuman-rosaqgfa did not yet indicate what Sprint should do to make this right.

Never strayed since **** Always repaired my phone devices at a sprint location -until just now because sprint said no to me to fix my phoned
Yes I cried for weeks when I realized I was hacked lost everything I reported incident to FRC, FCC and to the department if health and safety
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Cancel Service issue
Reported by GetHuman-rosaqgfa
Aug 4th, 2019 - 3 years ago
Not resolved
Seen by 12 customers so far
Similar issue to 7181 others
0 customers following this
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GetHuman-rosaqgfa started working on this issue
Aug 4th, 2019 11:15am
GetHuman-rosaqgfa indicated the issue is not fixed yet.
Aug 6th, 2019 6:01pm
GetHuman-rosaqgfa shared this issue with followers on Twitter
Aug 6th, 2019 6:02pm
GetHuman-rosaqgfa indicated the issue is not fixed yet.
Aug 7th, 2019 2:19pm
GetHuman-rosaqgfa indicated the issue is not fixed yet.
Aug 7th, 2019 2:29pm
GetHuman-rosaqgfa indicated the issue is not fixed yet.
Aug 9th, 2019 9:40pm