Hi Sprint, I just upgraded to a new iPhone ex are. Are used to have a very old iPhone...

GetHuman2896438's customer service issue with Sprint from May 2019

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The issue in GetHuman2896438's own words
Hi Sprint, I just upgraded to a new iPhone ex are. Are used to have a very old iPhone *. Ever since I upgraded to the new phone I am unable to make phone calls. I have a shared sprint account with my family Which is the service provider for this new phone and for the old one. We have been with you for ** years. I cannot make any phone calls with the new phone it just waits and then says call failed. I don’t know why this is happening, we transferred all of my data from the old phone to the new phone but now I can’t make calls and I am not sure where to start. thank you
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Sprint

Customer service issue
Reported by GetHuman2896438
May 10th, 2019 - 2 mons ago
I have an issue with Sprint too
Not resolved
Seen by 2 customers so far
Similar issue to 6462 others
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GetHuman2896438 started working on this issue
May 10th 12:27am