I have been a Sprint customer for ** years. Recently, I could no longer get a signal in...

GetHuman-markccav's customer service issue with Sprint from January 2019

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The issue in GetHuman-markccav's own words
I have been a Sprint customer for ** years. Recently, I could no longer get a signal in my home office. After * months of trying to get help, I finally had to cancel and switch carriers. I paid $*** to pay off my phones so that I could move them to AT&T. Everytime I call Sprint they say the phones are unlocked. Sprint even gave me unlock codes which AT&T say they don't understand. So now I have (expensive) phones that don't work on either network. I am at the point where I am contacting AmEX to dispute the charges and the FCC to complain. Don't want to do this but have no other choice!
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Sprint

Customer service issue
Reported by GetHuman-markccav
Jan 9th, 2019 - a mon ago
I have an issue with Sprint too
Not resolved
Seen by 4 customers so far
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GetHuman-markccav started working on this issue
Jan 9th 5:23pm