I was kind enough to donate my old phone to a person I had entered the sprint dealershi...

GetHuman1715772's customer service issue with Sprint from December 2018

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The issue in GetHuman1715772's own words
I was kind enough to donate my old phone to a person I had entered the sprint dealership within broken phone, explain to the sales person that I was turning the phone over to that individual and asked them to remove my information. Because of an appointment I had to leave the store and would later find that all of my information is still in the phone nothing had been deleted and they person with my phone will not meet with me so that I may go back to the sprint store and have my information deleted out. Before I reach out to management in reference to why the sales person did not remove my personal information from the phone I am reaching out to this service. My name is Maurice Mason I can be reached at area code ***–* **–****
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Customer service issue
Reported by GetHuman1715772
Dec 8th, 2018 - 6 mons ago
I have an issue with Sprint too
Not resolved
Seen by 3 customers so far
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GetHuman1715772 started working on this issue
Dec 8th, 2018 7:24am