My account was supposed to be deactivated by the local store but as usual nothing they...

GetHuman1649499's customer service issue with Sprint from November 2018

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The issue in GetHuman1649499's own words
My account was supposed to be deactivated by the local store but as usual nothing they said they would do had happened and now I’m being told I owe over **** dollars. I know I need to turn my phones in and pay my bill but they keep calling the wrong number the Acct is under Henry L Johnson sprint * was ***-***-**** . The number they should be calling is ***-***-****. Not ***-***-****. That is causing more problems and when I Opened this account I was supposed to get cards to pay off my old phone bill I turned in the paperwork three times and by then I was told it was too late. That was *** that sprint screwed me out of then I was supposed to be getting a corporate discount threw my job also never got applied so that’s another ??$$$??? That I was screwed out of. I want to turn in my phones and pay what I have too and no more and be done. I know I will never be able to get what I was told I would but for Pete sake can we please stop ******** me over and over again?
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Customer service issue
Reported by GetHuman1649499
Nov 28th, 2018 - 9 mons ago
I have an issue with Sprint too
Not resolved
Seen by 2 customers so far
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GetHuman1649499 started working on this issue
Nov 28th, 2018 11:17pm