My iPhone * (***-***-****) won't charge. I had a problem with the port before. When c...

GetHuman1623241's customer service issue with Sprint from November 2018

Help with my Sprint issue
Top Tip from another customer
If you are having technical issues with your Sprint device then I suggest bringing the device into a store near you. You can use this locator to find the store - http://storelocator.sprint.com/locator/
The issue in GetHuman1623241's own words
My iPhone * (***-***-****) won't charge. I had a problem with the port before. When can I bring it in to the San Jose service center?
GetHuman1623241 did not yet indicate what Sprint should do to make this right.
I have an issue with Sprint too
How GetHuman1623241 fixed the problem
I called the Sprint Service center, made an appointment, went in, and the service tech cleaned all the lint out of the port, and recommended an Otter Defender case that has a small plug for the port that is attached to the case. Problem solved.
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Sprint

Customer service issue
Reported by GetHuman1623241
Nov 25th, 2018 - 10 mons ago
I have an issue with Sprint too
Fixed
GetHuman1623241 shared how to fix
Seen by 3 customers so far
Similar issue to 3971 others
0 customers following this
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Timeline
GetHuman1623241 started working on this issue
Nov 25th, 2018 8:22pm
GetHuman1623241 confirmed the issue is fixed. Hooray!
Nov 26th, 2018 12:23am