I bought a Samsung Galaxy * in March ****.*Recently dropped it on Concrete and face cra...

GetHuman1488954's customer service issue with Sprint from November 2018

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The issue in GetHuman1488954's own words
I bought a Samsung Galaxy * in March ****.*Recently dropped it on Concrete and face cracked. Could not be repaired. Went to Sprint*on Vets ******* bought a A* which has given me*trouble ever since I have had it...Locks up, can't*get me emails all the time. When I turn it on in*the morning, there's an down arrow and I had*to take it to Best Buy to get it to turn on. I want*the phone replaced. I went to Vets office and they said they only guarantee for * weeks and*I have had it about a month. I would think*you would stand by an inferior product.*I wrote you a letter today also with the bills enclosed.
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Sprint

Customer service issue
Reported by GetHuman1488954
Nov 4th, 2018 - a mon ago
I have an issue with Sprint too
Not resolved
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Timeline
GetHuman1488954 started working on this issue
Nov 4th 5:34am