Hi, **I tried to contact you on your online service and that didn’t work. **I am sorry...

GetHuman-imogenfi's customer service issue with Sprint from October 2018

2 views | 3190 similar | 0 following
Help with my Sprint issue
First: share to improve GetHuman-imogenfi's odds
Strength in numbers! Companies respond better when others are watching.
Next: our robot will wait on hold for GetHuman-imogenfi to get a Sprint rep on the line!
Always use the GetHuman Phone to call Sprint. We wait on hold and get a rep on the line for you faster and for free!
Before contacting them, items GetHuman-imogenfi may need:
Phone number, Account number, Account PIN, Account email, Service address, Name, and IMEI number
The issue in GetHuman-imogenfi's own words
Hi, **I tried to contact you on your online service and that didn’t work. **I am sorry to be the bearer of bad news but I am very disappointed with the sprint service. **A month ago, I got my contract and was told it would be $** per month and now my bill is $**. I am a student and can’t afford this. **Furthermore, I gave my payment card and it was verified. Yesterday I tried to pay on the phone and the lady said it wouldn’t go through despite it being okayed before (international). She couldn’t give me my online details to try myself. It was ** minutes on the phone with no positive result. I am a student with * hours homework a day. I can’t afford his waste of time. She couldn’t provide me with the details to call early life to extend my payment either. Or enrol me as a student. **Furthermore, my payment is due tomorrow October *th and clearly I can’t pay it because now I can’t log in and cannot be provided with the information. **Please advise as what to do because I don’t want to have further payment implications. **The phone service sprint caller was great in her personable skills but ineffective in service. **Please advise how to proceed. **Imogen

GetHuman-imogenfi did not yet indicate what Sprint should do to make this right.

How GetHuman-imogenfi fixed the problem

We are waiting for GetHuman-imogenfi to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Sprint's attention and get better help faster. Tap below to get started.
Having Sprint issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-imogenfi fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman-imogenfi
Oct 7th, 2018 - 3 years ago
Not resolved
Seen by 2 customers so far
Similar issue to 3190 others
0 customers following this


GetHuman-imogenfi started working on this issue
Oct 7th, 2018 4:56am