My daughter switched to Sprint from my Verizon plan and there was a balance left on the...
GetHuman1262021's customer service issue with Sprint from October 2018
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Before contacting them, items GetHuman1262021 may need:
Phone number, Account number, Account PIN, Account email, Service address, Name, and IMEI number
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To change your account information just log into your Optimum account https://www.optimum.net/login/?referer=%2fpay-bill and you can see all your information there.
The issue in GetHuman1262021's own words
My daughter switched to Sprint from my Verizon plan and there was a balance left on the account. Sprint was supposed to honor that remaining amount of $*** but it's been two months and I have seen nothing. Please advise
GetHuman1262021 did not yet indicate what Sprint should do to make this right.
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