I called on Monday to attemp to make a payment arrangement on my phone. I have had nume...

GetHuman1140092's customer service issue with Sprint from September 2018

2 views | 2699 similar | 0 following
Help with my Sprint issue
First: share to improve GetHuman1140092's odds
Strength in numbers! Companies respond better when others are watching.
Next: our robot will wait on hold for GetHuman1140092 to get a Sprint rep on the line!
Always use the GetHuman Phone to call Sprint. We wait on hold and get a rep on the line for you faster and for free!
Before contacting them, items GetHuman1140092 may need:
Phone number, Account number, Account PIN, Account email, Service address, Name, and IMEI number
The issue in GetHuman1140092's own words
I called on Monday to attemp to make a payment arrangement on my phone. I have had numerous problems with my phone service and have made several complaints. Apparently instead of making notations, payments arrangements was made on the account, to give executive office time to reach me, to resolve my issue. At any rate. They never reach me until I found this app in August and filed a complaint. Then some kind of way an email was sent floating around about not to make payment arrangements for me or anything else or the sort on September *, **** . It just accidentally got screen shooter to me. Very in inappropriate and I was told that an arrangement was going to be made. I did my part and have been on hold for * hours and hung up on twice.

GetHuman1140092 did not yet indicate what Sprint should do to make this right.

How GetHuman1140092 fixed the problem

We are waiting for GetHuman1140092 to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Sprint's attention and get better help faster. Tap below to get started.
Having Sprint issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman1140092 fixes it.
This email address isn't valid

Sprint

Customer service issue
Reported by GetHuman1140092
Sep 13th, 2018 - 3 years ago
Not resolved
Seen by 2 customers so far
Similar issue to 2699 others
0 customers following this

Timeline

GetHuman1140092 started working on this issue
Sep 13th, 2018 10:01pm