After paying off my bill last month and re-activiating my cell phone line...

GetHuman1043319's customer service issue with Sprint from August 2018

Help with my Sprint issue
Tip from another customer
If you are having technical issues with your Sprint device then I suggest bringing the device into a store near you. You can use this locator to find the store - http://storelocator.sprint.com/locator/
The issue in GetHuman1043319's own words
After paying off my bill last month and re-activiating my cell phone line (***-***-****), I am able to receive calls but NOT able to make calls from my phone. Also, I am unable to set up a voice mail box. The only number that I can call from my phone is **, and when I spoke to a sprint customer service representative they told me that there were no holds or blocks on my account. I did a hard reset of my phone (iphone *s), reset network settings, disabled call forwarding, etc. with no results. I also removed and re-inserted the sim card, no result.
GetHuman1043319 did not yet indicate what Sprint should do to make this right.
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Sprint

Customer service issue
Reported by GetHuman1043319
Aug 27th, 2018 - 4 mons ago
I have an issue with Sprint too
Fixed
Seen by 5 customers so far
Similar issue to 2376 others
0 customers following this
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Timeline
GetHuman1043319 started working on this issue
Aug 27th 7:51pm
GetHuman1043319 indicated the issue is not fixed yet.
Aug 27th 8:51pm
GetHuman1043319 indicated the issue is not fixed yet.
Aug 28th 8:55pm