Spoke to Alxzandr Marsee at Sprint ***** s. Dixie hwy Monroe, mi ***** this week. Had s...

GetHuman981787's customer service issue with Sprint from August 2018

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The issue in GetHuman981787's own words
Spoke to Alxzandr Marsee at Sprint ***** s. Dixie hwy Monroe, mi ***** this week. Had several issues, one was asking how many min I was paying for on my iPad line. I told him I didn't want to run out or get a huge bill. He looked up my account and said I had absolutely unlimited time. He put cell data on (I get confused on what things are called, hope that's right) and said I never needed to take it off, i could just use it ** hrs a day if I wanted. Never needed to use wifi. I woke up during the night today, turned on my tablet and got a message that I used all my data, would I like to get more!!!! I don't know where I am in my billing period but now I am out of data!!!! And what about my bill!! I believed Alxzandr, didn't feel I needed to check up on him. I just now tried to get into my account and got message from Sprint that there were problems, come back later. It's Sunday, store doesn't open till noon. I am I'll, waiting on liver Txp and can't be stressed like this!!
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Customer service issue
Reported by GetHuman981787
Aug 12th, 2018 - a yr ago
I have an issue with Sprint too
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GetHuman981787 started working on this issue
Aug 12th, 2018 9:21am