I switched from Verizon to Sprint. I found a good deal online that the store, inexplica...

GetHuman970537's customer service issue with Sprint from August 2018

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The issue in GetHuman970537's own words
I switched from Verizon to Sprint. I found a good deal online that the store, inexplicably, could not honor. So, while at the store, I ordered a new phone and plan over the phone. Afterwards, my new phone was allegedly shipped but the tracking notes say returned to sender. I cannot call because I am automatically put into a loop that tells me how to activate the new phone, which I do not have. I asked numerous times through the chat on the site for them to call me, which they have not done. I am incredibly unhappy about how all of this has been handled.
GetHuman970537 did not yet indicate what Sprint should do to make this right.
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Sprint

Customer service issue
Reported by GetHuman970537
Aug 9th, 2018 - a yr ago
I have an issue with Sprint too
Fixed
Seen by 5 customers so far
Similar issue to 1899 others
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Timeline
GetHuman970537 started working on this issue
Aug 9th, 2018 1:38pm
GetHuman970537 indicated the issue is not fixed yet.
Aug 9th, 2018 2:51pm