My name is Stephanie Castjohn and my phone * is (***) ***-****. My Galaxy Note* MEID* a...

GetHuman786344's customer service issue with Sprint from June 2018

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The issue in GetHuman786344's own words
My name is Stephanie Castjohn and my phone * is (***) ***-****. My Galaxy Note* MEID* and *******************MEID-HEX: ************** was stolen on ******* and after being able to track it thru my Google Timeline for a ** hour period and locking phone then erasing phone which idk if that took or not because by that time I know I couldn't reach it any longer and after almost * weeks of waiting I called Sprint to have them make phone . . .unusuable, for lack of a better word at the moment. Investigator Neal Allen with the Harrison County Sheriff's Dept Gulfport, MS. (***) ***-**** located phone (which is a rareity from what I understand so I feel extremely fortunate) and I need to have it turned back on*reactivated. I'm texting from my mom's iPhone * (***) ***-**** if you need to speak with me... Sprint Pin* *******. My email address is *****@***.com
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Sprint

Customer service issue
Reported by GetHuman786344
Jun 15th, 2018 - 9 mons ago
I have an issue with Sprint too
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Seen by 6 customers so far
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Timeline
GetHuman786344 started working on this issue
Jun 15th, 2018 3:30am