My name is Brice Edwards and I was overcharged on my account by $***. I was told my re...

GetHuman773509's customer service issue with Sprint from June 2018

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The issue in GetHuman773509's own words
My name is Brice Edwards and I was overcharged on my account by $***. I was told my refund would take * to * business days and I am at the end of the fifth business day and the money has not been returned to my account .I have recently canceled my services but my account number was ********* I was told the system generated payments at the end of my contract accidentally. If the money is not returned by the end of this business day I will be opening an investigation at my bankTomorrow. My next call is going to be to better business bureau.
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Sprint

Customer service issue
Reported by GetHuman773509
Jun 11th, 2018 - 9 mons ago
I have an issue with Sprint too
Fixed
Seen by 4 customers so far
Similar issue to 769 others
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Timeline
GetHuman773509 started working on this issue
Jun 11th, 2018 8:37pm
GetHuman773509 indicated the issue is not fixed yet.
Jun 12th, 2018 12:21am