phone is having apps pop in & out & can't hold one still to use phone unles...

GetHuman-himeee's customer service issue with Sprint from June 2018

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Help with my Sprint issue
Before contacting them, items GetHuman-himeee may need:
Phone number, Account number, Account PIN, Account email, Service address, Name, and IMEI number
GetHuman-himeee's next move: have a Sprint rep call.
Always use the GetHuman Phone tocall Sprint. We wait on hold and get a rep on the line for you faster and for free!
Tip from another customer
If you are having technical issues with your Sprint device then I suggest bringing the device into a store near you. You can use this locator to find the store - http://storelocator.sprint.com/locator/
The issue and preferred resolution, in GetHuman-himeee's own words:
phone is having apps pop in & out & can't hold one still to use phone unless i use one finger to hold the screen still and use other finger to dial phone or use different app . Is this a live chat where I'm at now ?
I trust that Sprint will make this right and come up with a resolution that is fair.
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Sprint

Customer service issue
Reported by GetHuman-himeee
Jun 6th, 2018 - 2 mons ago
I have an issue with Sprint too
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Seen by 2 customers so far
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Timeline
GetHuman-himeee started working on this issue
Jun 6th 2:50am