I'm trying to get a domestic unlock on a phone that was given to me as a gift. From wha...

GetHuman750526's customer service issue with Sprint from June 2018

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The issue and preferred resolution, in GetHuman750526's own words:
I'm trying to get a domestic unlock on a phone that was given to me as a gift. From what customer service service has already told me, it is unlock eligible. I am unable to get a hold of any representative that is capable of performing the unlock due to a problem with Sprint's automatic phone system.
I trust that Sprint will make this right and come up with a resolution that is fair.
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Sprint

Customer service issue
Reported by GetHuman750526
Jun 4th, 2018 - 2 mons ago
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Timeline
GetHuman750526 started working on this issue
Jun 4th 11:13pm