Sprint system is showing my iPhone *s, IMEI *************** as unlocked. I spoke to Ap...

GetHuman742571's customer service issue with Sprint from June 2018

365 similar
0 following
Help with my Sprint issue
First: share to improve GetHuman742571's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman742571's next move: talk to Sprint when they open (we'll send a note).
Sprint's call center is closed now. We will text or email GetHuman742571 when they open and confirm it's a good time for a rep to call. In the meantime, read below to see how other customers resolved the same issue. Many customers describe what they said and did so that other customers like GetHuman742571 can follow if useful. Now is a good time to read up on techniques that worked to resolve the issue quickly and effectively.
The issue in GetHuman742571's own words
Sprint system is showing my iPhone *s, IMEI *************** as unlocked. I spoke to Apple Care and the device is not unlocked. Have submitted my unlock case * times, need to speak to a manager to resolve issue.
GetHuman742571 did not yet indicate what Sprint should do to make this right.
I have an issue with Sprint too
How GetHuman742571 fixed the problem
We are waiting for GetHuman742571 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Sprint's attention and get better help faster. Tap below to get started.
Having Sprint issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Sprint email you?
This email address isn't valid
Follow this issue
See how GetHuman742571 fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman742571
Jun 2nd, 2018 - 4 mons ago
I have an issue with Sprint too
Not resolved
Seen by 7 customers so far
Similar issue to 365 others
0 customers following this
Follow this issue to see how it gets fixed
Items needed
Phone number
Account number
Account PIN
Account email
Service address
IMEI number
GetHuman742571 started working on this issue
Jun 2nd 4:02pm