My son spent almost an hour on the phone getting my Note * activated (I purchased a Spr...

GetHuman720781's customer service issue with Sprint from May 2018

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The issue in GetHuman720781's own words
My son spent almost an hour on the phone getting my Note * activated (I purchased a Sprint branded replacement for the exact same phone). It cost $** for that service and after many attempts, finally got my phone into the system. I used the Sprint SIM card from the original Note * and now I keep getting "Invalid SIM card" which prevents many sersvices from running. and frequently get a message stating my SIM is locked and to turn off the phone and restart to unlock it. After rebooting, the message for invalid SIMis gone until I try to google something or do other tasks, at which time it pops right back up.**Model: SM-N***P UD*FCC ID: A*LSMN***P*DEC: *** *** *** *** *** ****HEX: *** *** *** *** ****Software version N***PVPUS*DQ****IMEI *************** * ****MEID ****************registered via karynstoutenburg*@sprintpcs**Phone number is *** *** ******You can also contact Curtis Lotz at *** *** *****(he and Karyn are living together but I don't have her number
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Customer service issue
Reported by GetHuman720781
May 26th, 2018 - 8 mons ago
I have an issue with Sprint too
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Seen by 2 customers so far
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GetHuman720781 started working on this issue
May 26th, 2018 3:20pm