I purchased a charge cord from Sprint in February. The end of the cord that goes in to...

GetHuman-chilvutt's customer service issue with Sprint from May 2018

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The issue in GetHuman-chilvutt's own words
I purchased a charge cord from Sprint in February. The end of the cord that goes in to the phone is defective. The wires are sticking out. I took it to the Sprint store to have them replace it with another cord. They would not replace it or give me my money back. I called Sprint and spoke with some foreign person. She said there was nothing they could do. I have been with Sprint for many years. I have never had an issue with Sprint until now. I am disabled and I do not have $** to just throw away. If I cannot get my refund, I still need a cord. I had my cord less than * months.
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Customer service issue
Reported by GetHuman-chilvutt
May 23rd, 2018 - 8 mons ago
I have an issue with Sprint too
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Seen by 2 customers so far
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GetHuman-chilvutt started working on this issue
May 23rd, 2018 7:32pm