On **-**-**** I had planned to upgrade to an LG v***. At the time, assuming the upgra...
GetHuman-wsenator's customer service issue with Sprint from May 2018
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The issue in GetHuman-wsenator's own words
On **-**-**** I had planned to upgrade to an LG v***. At the time, assuming the upgrade would be processed, which IT WAS NOT, I agreed to pay $**.. for shipping.*In the meantime, the upgrade WAS NOT processed and I am seeing an amount of $**.** billed to my account. This needs to be removed, adjusted immediately and the full amount of $**.** credited back to my account with ** hours as of the timestamp on this correspondence. Otherwise, I will find a new carrier. Thank you.
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