I have been repeatedly over charged. I even got charged for a person's bill I don't ev...

GetHuman671076's customer service issue with Sprint from May 2018

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The issue in GetHuman671076's own words
I have been repeatedly over charged. I even got charged for a person's bill I don't even know. My phone has been shut off twice monthly with the bill paid. I have had people pay another $***-*** dollars at least twice a year to keep my phone on. In addition, I haven't even received the services I have paid for. I need a number I can get a qualified person to correct this. Every time I call sprint, I am left on hold for *-* hours. I can't get email because I paid my bill on May *. By May * it has been shut off twice.
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Sprint

Customer service issue
Reported by GetHuman671076
May 10th, 2018 - a yr ago
I have an issue with Sprint too
Not resolved
Seen by 1 customer so far
Similar issue to 456 others
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Timeline
GetHuman671076 started working on this issue
May 10th, 2018 6:30pm