I went to get my screen fixed at Apple . They couldn’t fix it so they replaced the phon...

GetHuman640176's customer service issue with Sprint from April 2018

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Help with my Sprint issue
Before contacting them, items GetHuman640176 may need:
Phone number, Account number, Account PIN, Account email, Service address, Name, and IMEI number
GetHuman640176's next move: have a Sprint rep call.
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The issue and preferred resolution, in GetHuman640176's own words:
I went to get my screen fixed at Apple . They couldn’t fix it so they replaced the phone . When I left I the store it was connected to sprint . Now all it says is invalid sim and it won’t let me do anything .
I trust that Sprint will make this right and come up with a resolution that is fair.
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Sprint

Customer service issue
Reported by GetHuman640176
Apr 29th, 2018 - 3 mons ago
I have an issue with Sprint too
Not resolved
Seen by 2 customers so far
Similar issue to 1496 others
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Timeline
GetHuman640176 started working on this issue
Apr 29th 8:35pm