there is a collection item on my credit report from sprint for $***.** - my acct was ov...

GetHuman-sczramir's customer service issue with Sprint Corporate Care from March 2019

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there is a collection item on my credit report from sprint for $***.** - my acct was over paid when I changed carriers. I pd my bill $***.***mo pre-paid service. my phone balance was $**.**. I cut my service on the *th day any balance I had on my phone should have been covered with the remaining balance and still would have been owed a refund. $***.** - * days of service **.** - $**.** * ($**.** balance owed to me) I DO NOT want my refund if you will please remove the negative collection entry on my credit report
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Sprint Corporate Care

Customer service issue
Reported by GetHuman-sczramir
Mar 13th, 2019 - 5 mons ago
I have an issue with Sprint Corporate Care too
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