I paid $*** this morning to get my service restored at a corporate store. They assured...

GetHuman2321787's customer service issue with Sprint Corporate Care from February 2019

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The issue in GetHuman2321787's own words
I paid $*** this morning to get my service restored at a corporate store. They assured me my service would be restored within * hours. It has now been * hours and I've spoken to * different sprint representatives on the phone. They keep directing me to a collection agency called IC. I spoke to * different IC agents. They told me there is nothing they can do on their end since they don't work for sprint. **I set up a payment plan for the remaining $*** and my service still hasn't been restored. The representatives say they are unable to restore my service. I tried talking to representatives through chat and they keep ending the chat with me spontaneously. At this point I just want to cancel my Sprint account and never look back. This is the worst service I have ever recieved in my life.
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Sprint Corporate Care

Customer service issue
Reported by GetHuman2321787
Feb 27th, 2019 - 3 mons ago
I have an issue with Sprint Corporate Care too
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Seen by 2 customers so far
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Timeline
GetHuman2321787 started working on this issue
Feb 27th 11:08pm