When my family and I switched over to Sprint, we were promised some incentives for doin...

GetHuman-dmangel's customer service issue with Sprint Corporate Care from February 2019

11 views | 1856 similar | 0 following
Help with my Sprint Corporate Care issue
Next: our robot will wait on hold for GetHuman-dmangel to get a Sprint Corporate Care rep on the line!
Always use the GetHuman Phone to call Sprint Corporate Care. We wait on hold and get a rep on the line for you faster and for free!
First: share to improve GetHuman-dmangel's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-dmangel may need:
Account phone number, IMEI number, Account PIN, Account Service Address, and Account Email
The issue in GetHuman-dmangel's own words
When my family and I switched over to Sprint, we were promised some incentives for doing so. We transferred over * lines. Below are the incentives promised:**. $** per line switched in store credit**. $*** Visa gift card for each line switched over**. Payoff final bill with Verizon**. Deposit into credit union account for $****phone for up to * phones (*-* weeks after switching over).**. Annual deposit of $*** to happen in December for remaining a customer ($***phone for up to * phones).*In November, I reached out to the store manager with our final Verizon bill. He says he submitted it through his indirect account executive and I would receive confirmation emails within ** hours with tracking numbers. I never received those Visa gift cards to pay off the Verizon bill and I texted him back. He has since stopped replying to me. So, the only incentive we have received was the deposit for $*** into our credit union account. None of the other incentives promised, which I have confirmed in a prior text with the store manager, have come about. I would like those incentives paid or the option to leave Sprint as customers, with our current equipment at no further charge, so I can go to a provider who gives their customers what they promised.

GetHuman-dmangel did not yet indicate what Sprint Corporate Care should do to make this right.

How GetHuman-dmangel fixed the problem

We are waiting for GetHuman-dmangel to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Sprint Corporate Care's attention and get better help faster. Tap below to get started.
Having Sprint Corporate Care issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-dmangel fixes it.
This email address isn't valid

Sprint Corporate Care

Customer service issue
Reported by GetHuman-dmangel
Feb 1st, 2019 - 2 years ago
Not resolved
Seen by 11 customers so far
Similar issue to 1856 others
0 customers following this

Timeline

GetHuman-dmangel started working on this issue
Feb 1st, 2019 7:54pm

Paying Too Much for Cable?

Want to talk to a real person right now who can compare TV, Internet, or phone packages in your area from different companies? Our service tracks the best deals from the various providers in your home area.

Call Now: 888-379-2546Our concierge is unaffiliated and therefore able to compare deals across many companies