I place a order online Dec ** for a IPHONE XS Max and a unlimited Plus plan the order d...

GetHuman-bkfinist's customer service issue with Sprint Corporate Care from December 2018

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The issue in GetHuman-bkfinist's own words
I place a order online Dec ** for a IPHONE XS Max and a unlimited Plus plan the order did ask for no major deposit only $**. On Dec ** I received a email stating my order was on hold due to ID verification and I was needed to go into Corporate office with the proper documents on Dec the ** I went into the sprint store In Brooklyn NY *** Fulton st. The rep took it upon his self to cancel my order stating if he don't I wouldn't get the phone till after Christmas but if he did I could get one today with The same price of my online order! However when it was time to sign he stated i needed $*** deposit for the phone! I have the original copy of the order I placed on line and I ask that this order should be resubmitted with the same price honor! I done left Tmoble to move over here but I wont stay with a company that hire dishonest and non skillful rep!

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Sprint Corporate Care

Customer service issue
Reported by GetHuman-bkfinist
Dec 25th, 2018 - 3 years ago
Not resolved
Seen by 10 customers so far
Similar issue to 1637 others
0 customers following this

Timeline

GetHuman-bkfinist started working on this issue
Dec 25th, 2018 4:44am

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