I get lied to by a rep in a store. I called the manager and the rep got a disciplinar...

GetHuman1820904's customer service issue with Sprint Corporate Care from December 2018

18 views | 1633 similar | 0 following
Help with my Sprint Corporate Care issue
Next: our robot will wait on hold for GetHuman1820904 to get a Sprint Corporate Care rep on the line!
Always use the GetHuman Phone to call Sprint Corporate Care. We wait on hold and get a rep on the line for you faster and for free!
First: share to improve GetHuman1820904's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman1820904 may need:
Account phone number, IMEI number, Account PIN, Account Service Address, and Account Email
The issue in GetHuman1820904's own words
I get lied to by a rep in a store. I called the manager and the rep got a disciplinary action but me the ** year long customer has gotten nothing but charged played and lied to. I honesley so done with sprint. I am calling the bbb FCC and the attorney general's office. I know asking for a supervisor and being placed on hold for over and hour is ********. They didnt wanna help me!!!!! I call get told one thing call back get another. Which is illegal. You cant tell the customer one thing then another. Calls are recorded. I said this to the lady and said I'd like to talk to a supervisor. Over an hour I waited. I pay you to stress me out and lie to me. You all should be ashamed of yourselves but you dont care other wise I wouldnt be going threw this ******** sence september !! I have screen shots of the time I waited cause the woman knew she was WRONG. But me the customer can feel hopeless and get nothing for the non sence immature ******** your employees do. Flagged my account. One rep said " oh I have to transfer you it says on your account " like a snooty brat. Do you guys employee some petty middle schoolers in your finance dept ???? Sure seems like it. I bet verizon would love a loyal customer. Sprint sure dont.

GetHuman1820904 did not yet indicate what Sprint Corporate Care should do to make this right.

How GetHuman1820904 fixed the problem

We are waiting for GetHuman1820904 to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Sprint Corporate Care's attention and get better help faster. Tap below to get started.
Having Sprint Corporate Care issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman1820904 fixes it.
This email address isn't valid

Sprint Corporate Care

Customer service issue
Reported by GetHuman1820904
Dec 24th, 2018 - 3 years ago
Not resolved
Seen by 18 customers so far
Similar issue to 1633 others
0 customers following this

Timeline

GetHuman1820904 started working on this issue
Dec 24th, 2018 2:11am