Hi,*For several weeks I have been trying to get acct bal zeroed out cause I filed for b...

GetHuman-jaedae's customer service issue with Sprint Corporate Care from November 2018

2 views
 | 
1469 similar
 | 
0 following
Help with my Sprint Corporate Care issue
Next: our robot will wait on hold for GetHuman-jaedae to get a Sprint Corporate Care rep on the line!
Always use the GetHuman Phone tocall Sprint Corporate Care. We wait on hold and get a rep on the line for you faster and for free!
First: share to improve GetHuman-jaedae's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-jaedae may need:
Account phone number, IMEI number, Account PIN, Account Service Address, and Account Email
The issue in GetHuman-jaedae's own words
Hi,*For several weeks I have been trying to get acct bal zeroed out cause I filed for bankruptcy and it was discharged in October so I have called several times and had issue escalated several times and still no resolution and I’m beyond frustrated with this whole process. They keep calling when I’m at work and leaving voice mails that I need to fax in bankruptcy documents which is ok I guess but they should be able to see that I filed and was discharged but anyway they keep telling me to fax in documents but will not specify on what documents they need I told them I don’t have access to a fax cause fax at my job does not work but I tried to fax in documents anyway and sure if they were received cause I can’t go to a fed ex to fax documents cause I’ll have to pay over **.** to fax them and that’s not happening I’ve asked if I can email them they tell me no so all I want is this resolved so I can possibly come back as a customer but need the acct closed and bal *.** because I filed it under my bankruptcy and like I said no resolution at all and no one will tell me what exactly they want and just getting upset that this small process is becoming more difficult that’s it should be so please can I get help with this ASAP. Phone number is and was for acct ***-***-**** my name is Jessica lee and password is bramble lane please help me get this resolved or I will contact fcc and bbb cause I’m upset and this is becoming way too complicated and should not be. Thank you**Jessica lee
GetHuman-jaedae did not yet indicate what Sprint Corporate Care should do to make this right.
I have an issue with Sprint Corporate Care too
How GetHuman-jaedae fixed the problem
We are waiting for GetHuman-jaedae to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Sprint Corporate Care's attention and get better help faster. Tap below to get started.
Having Sprint Corporate Care issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-jaedae fixes it.
This email address isn't valid

Sprint Corporate Care

Customer service issue
Reported by GetHuman-jaedae
Nov 30th, 2018 - 6 mons ago
I have an issue with Sprint Corporate Care too
Not resolved
Seen by 2 customers so far
Similar issue to 1469 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman-jaedae started working on this issue
Nov 30th, 2018 8:33pm