Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman1619197 may need:
Account phone number, IMEI number, Account PIN, Account Service Address, and Account Email
The issue in GetHuman1619197's own words
I have been a sprint customer for more than ** years !! I lease an iPad mini almost * years ago @ $**.** a month! I went to sprint office today on Philadelphia to pay off iPad which I was told would be !**.** she called to get taken off my account so I could pay for it and said I could not!! There is a new law in Pa that I was not made aware of that states I can’t pay iPad off I have to return it!! If I don’t return it I have to continue paying for it FOREVER!! How is that even legal? I was told that if it was paid off I own it!! You can’t have new laws go in effect and not inform customer!! I have paid way more than the iPad is worth and now they want it back!! I am so angry I am in the process of getting my attorney involved and also cancelling my service and telling all of my friends and family to do the same!! Everyone I call at sprint always gives me the runaround and at more than $*** a month I am sick of it
GetHuman1619197 did not yet indicate what Sprint Corporate Care should do to make this right.
I have an issue with Sprint Corporate Care too
How GetHuman1619197 fixed the problem
We are waiting for GetHuman1619197 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.