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The issue in GetHuman-resac's own words
AN unauthorized individual leased a new Iphone and charged it to my account. (He had been the second line on my Sprint account.) After numerous calls that proved fruitless to customer service, I cancelled the second number, and was then informed that the lease on the Iphone now comes due in full. SO I am being expected to pay for a phone I did not order, authorized, want, or even have. You have got to be kidding. And your telephone customer service people are clearly the rudest I have ever dealt with.*Ronald Hayde**** ***-*****Account*********
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